Privacy Policy

YAS

Last Updated: April 2025

YAS ('YAS', 'we', 'us', or 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our Shopify store at yas.myshopify.com.

Information You Provide

•       Full name and contact details (email, phone number)

•       Delivery address and billing information

•       Payment details (processed securely via Shopify Payments — we do not store card numbers)

•       Communications you send us via email, WhatsApp, or contact forms

Information Collected Automatically

•       IP address and browser type

•       Pages visited and time spent on site

•       Device type and operating system

•       Referring website or search term

We use your personal data to:

•       Process and fulfil your orders

•       Send order confirmations, shipping updates, and receipts

•       Respond to customer service enquiries

•       Send promotional emails and offers (only with your consent)

•       Improve our website and product offerings

•       Comply with legal obligations

We do not sell your personal information. We may share your data with:

•       Delivery partners (for order fulfilment purposes only)

•       Shopify Inc. (our e-commerce platform provider)

•       Payment processors (M-Pesa, card processors)

•       Email/SMS marketing tools (only if you have opted in)

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by Kenyan law. Order records are retained for a minimum of 5 years for accounting and tax compliance.

You have the right to:

•       Access the personal data we hold about you

•       Request correction of inaccurate data

•       Request deletion of your data (subject to legal obligations)

•       Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@yas.com.

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, but this may affect some website functionality.

We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.